The brief type: In case you are trying to find an original engagement ring or special wedding present, Leibish & Co. has actually a sturdy supply of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run company has been functioning online since 1998 with an individual touch that contains acquired perform company worldwide. Leibish & Co. makes it simple to purchase loose rocks or to utilize the free of charge “Design your personal” device to bring your own perfect piece of jewellery alive. With years of expertise and strong design under its belt, Leibish & Co. is on the brink of expanding its supply to watches and other add-ons.

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Whenever Leibish Polnauer launched 1st on line diamond business in 1998, it got almost an entire time to publish one picture and explanation to their site — but he was a visionary exactly who noticed possible inside fledgling arena of e-commerce. “When he sees the potential in an idea, he can do everything in his power to advance with-it,” stated Benji Margolese, Director of Content promotional for Leibish & Co.

Leibish produced a fruitful, family-run procedure together with spouse and kids offering in leadership positions. They’ve got grown a fruitful web based business with practices positioned throughout the world. Leibish & Co. is actually a leader in unique colored diamonds and gems that are hard to find elsewhere. The diamonds are conflict-free, which can be a key point for most customers.

“People reach us because they search for one thing slightly different, one thing a bit more special than everyone else has,” Benji stated.

While Leibish & Co. supplies top-notch conventional diamonds, the company focuses primarily on colourful, special jewellery. When requested precisely why the business has this type of a top consumer return rate, Benji quickly pinpoints the main reason.

“its a mix of excellent items, fantastic service, and precious jewelry designed on the greatest amounts of perfection,” the guy mentioned. “The jewelry we make is certainly not your everyday, mass-produced form of product. Each piece is tailor-made to completely suit the diamond or gem stone selected of the customer.”

A Family Affair With private Service

Leibish & Co. is actually a true family members company, with Leibish’s family playing essential functions from inside the business.

Leibish serves as creator and President with the organization, while their wife, Rosi, may be the company’ Events management. Their unique eldest child, Chavi, serves as the Lead Jewelry Designer — that will be a huge responsibility since custom jewelry makes up significantly more than 50per cent of this organizations business, Benji mentioned.

Leibish’s oldest child, Yossi, may be the President of Leibish & Co. Another child, Shmulik, who’s a graduate of the Gemological Institute of America, will be the fundamental Diamond Buyer the organization. “Shmulik is actually, frankly, certainly a lot of gifted shade diamond specialists in the,” Benji mentioned.

Leibish’s son Itzik could be the business’s COO and operates its nyc company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kids, will be the organizations CFO.

“among the longtime members of the team, I’m able to tell you that, although there is not any connection, they think about me, and others, part of their family,” Benji mentioned. “We all bring our personal knowledge toward business, but interact to constantly expand the firm.”

Customers are in addition handled like family at Leibish & Co., where in fact the company invests fuel into personal solution and product sales. “If you have ever addressed one certain representative, as an example, this is the same person you are going to constantly deal with, whatever you will be phoning or writing in about,” Benji said. “we do not believe in driving consumers to different divisions when they have a concern or specific concern they want to deal with.”

Consumers originate from All Over the World

Leibish has many various kinds of customers: there are buyers, who mainly store through the internet site, merchants, and people into the trade company, just who generally check out the businesses major practices in nyc, Israel, and Hong Kong.

Many Leibish & Co.’s customers are from the US. The subsequent most well known audience is Canada, followed closely by the United Kingdom, Australia, Hong-Kong, while the rest of European countries.

Clients at each stage of existence store at Leibish & Co., though the majority are amongst the years of 35 and 54, Benji stated. Additionally, the company garners roughly 300,000 site visits each month — and keeps almost all of the customers coming back.

“with well over a 70% return customer score, we stay extremely well-known businesses within our niche,” he mentioned.

Colourful Diamonds & Gemstones With a “Design your very own” Option

Leibish & Co. carries high-end precious jewelry, but additionally maintains inventory freedom, especially for internet based customers, Benji stated. The firm offers countless free diamonds and precious gemstones, but its important items are personalized jewellery projects.

“We keep extreme number of multicolor diamond and gem stone jewelry, with of this rarest hues ever observed,” he stated. “we’re known best by our very own bread-and-butter items — yellowish diamond and red diamond engagement bands. But we sell diamond jewelry of almost every color, and priceless gems — including sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, also, but our expertise is in the arena of color.”

For consumers that have some thing at heart and need help that makes it a reality, Leibish & Co. supplies a “Design Your Own” precious jewelry tool, which Benji mentioned is actually their top item.

“normally, when shopping for a special piece, men and women frequently want specific stones and setting types they will have currently fallen in love with,” the guy said. The “Design a” instrument makes it possible for customers to build an item by using the rock, placing, and material of their option.

“It allows these to bring their own fantasies alive — with this knowledge in workmanship,” Benji informed us.

Add-ons & unique using the internet Tools available for Leibish & Co.

whilst looks forward to the long term, Leibish & Co. is gradually shifting toward higher-ticket things and a lot more product range. The business feels comfortable branching over to new products as a result of the determination and love it relates to finest its current projects.

“we mentioned introducing lots of extras — like luxury watches, bags, and also pens,” Benji stated. “But we chose to wait until we initial perfected the primary collection of product, which can be diamonds.”

Leibish & Co. is also looking for ways to carry on refining their preferred site, as well. One of the ways it intentions to improve its internet based knowledge is through exposing enhanced reality characteristics, that may give digital buyers more of an in-store knowledge.

As a business along with its origins in colourful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a normal industry which views change just like the different, maybe not the rule.

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